Deka-Care:Power Management Solutions
Below, find information on the Deka-Care plans that we offer.
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Deka-Care Power Management Solutions
East Penn Canada offers full-service power management solutions to meet the demands of your organization's material handling assets
Our factory-certified service technicians will visit your location on a regular basis to not only perform the required maintenance and emergency repairs but also to proactively identify potential problems, before they occur, preventing costly downtime and extending lifespan.
Platinum*
Complete Battery/Charger Maintenance & Power Management
Let East Penn Canada manage all purchasing, charging and maintenance for your industrial power batteries.*
*Transportation is included, installation is extra.
Includes weekly or bi-weekly watering program, semi-annual battery inspection, and annual battery wash.
• Complete battery and charger maintenance and power management
• Ability to upgrade or downsize your power system at any time
• Available for conventional, opportunity and fast charge systems
• All-in-one pricing
• Receive a no-charge operation analysis and power study
• Enroll one or all your batteries and chargers, with pricing per battery/charger being locked and protected
• No penalty to cancel at any time on common-size batteries
*Only available in Quebec and Ontario
Gold
Improve Safety and Maximize Productivity
Improper battery maintenance is a leading cause of premature battery failure.
Weekly or bi-weekly watering program:
• Visual inspection of batteries
• Filling of individual cells to correct levels for maximum capacity
• Evaluation of single point watering systems
Semi-Annual Battery Inspection:
• Measurement and recording of individual cell voltages and specific gravities
• Physical inspection of cables and connectors
• Detailed report summarizing findings and recommendations
Annual Battery Wash:
• Complete cleaning & neutralization of all batteries
• Batteries are washed in self-contained, environmentally friendly wash cabinet
• Wash water disposal & recycling
Silver
Protect Your Investment and Reduce Downtime
Eliminate the risk of premature battery failure caused from over/under watering or lack of maintenance.
Weekly or bi-weekly watering program:
• Visual inspection of batteries
• Filling of individual cells to correct levels for maximum capacity
• Evaluation of single point watering systems
Semi-Annual Battery Inspection:
• Measurement and recording of individual cell voltages and specific gravities
• Physical inspection of cables and connectors
• Detailed report summarizing findings and recommendations
Bronze
Maximize Battery Life and Capacity
Low water levels reduce battery capacity and create life-diminishing sulfation of battery plates.
Weekly or bi-weekly watering program:
• Visual inspection of batteries
• Filling of individual cells to correct levels for maximum capacity
• Evaluation of single point watering systems
The Deka Service Difference
Skilled Factory-Certified Technicians
Deka service technicians are highly trained in all aspects of lift truck battery and charger service, from routine maintenance to troubleshooting and emergency repair of all makes and models of batteries and chargers.
Portable Wash Units
Our environmentally friendly, state-of-the-art process completely cleans batteries, ensuring a safer and more reliable operation. No contaminants are discharged into the water supply or soil; all the materials in the treated water wash are completely encapsulated and removed from your facility.
National Service Network
Our coast-to-coast Canadian service network features the same Deka service experience and expertise regardless of your location.
Deka-Care Program Reporting
Upon completion of your planned maintenance, you will be provided with a detailed report, allowing you to manage your fleet of assets while budgeting more accurately for future replacements.
Fully Stocked Service Vans
Our fully equipped fleet of service vehicles allows our service technicians to respond to service calls quickly and efficiently, whether it’s to replace cables or cells, or to undertake major equipment troubleshooting and repairs.
Large Inventory of Parts
East Penn Canada has made a significant investment in battery and charger replacement parts to ensure timely repairs and minimal downtime. Parts can be shipped overnight from our central warehouse in the unlikely event that a local warehouse is out of stock.
Customer Satisfaction
At East Penn Canada, we make it a priority to get you up and running when your equipment is down. We provide complete customer care, whether it be dispatching a technician to support you on site, providing technical support, troubleshooting or ordering replacement parts.
Battery & Charger Preventative Maintenance
Don’t see what you’re looking for? Do you require battery and charger maintenance, but don’t need a regularly scheduled battery watering? Then look no further than our fully customizable Battery & Charger Preventative Maintenance.
Available, but not limited to:
• Scheduled routine maintenance, troubleshooting and repair for all makes of batteries and chargers
• Detailed report summarizing findings and recommendations
• Battery wash
• Battery watering
• Battery 101 Training