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Picture of man with black moustache and beard wearing safety glasses, red shirt and orange safety vest inside a car battery warehouse

Deka-Care Program DetailsMaterial Handling Battery and Charger Service

Take advantage of our full Deka-Care maintenance program options to maximize your ROI and increase productivity. Whether you require ongoing planned maintenance or emergency support, we have the service solution to meet your needs.

The Deka Service Difference

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Skilled Factory-Certified Technicians

Deka service technicians are highly trained in all aspects of lift truck battery and charger service, from routine maintenance to troubleshooting and emergency repair of all makes and models of batteries and chargers.

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Portable Wash Units

Our environmentally friendly, state-of-the-art process completely cleans batteries, ensuring a safer and more reliable operation. No contaminants are discharged into the water supply or soil; all the materials in the treated water wash are completely encapsulated and removed from your facility.

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National Service Network

Our coast-to-coast Canadian service network features the same Deka service experience and expertise regardless of your location.

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Deka-Care Program Reporting

Upon completion of your planned maintenance, you will be provided with a detailed report, allowing you to manage your fleet of assets while budgeting more accurately for future replacements.

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Fully Stocked Service Vans

Our fully equipped fleet of service vehicles allows our service technicians to respond to service calls quickly and efficiently, whether it’s to replace cables or cells, or to undertake major equipment troubleshooting and repairs.

Large Inventory of Parts

East Penn Canada has made a significant investment in battery and charger replacement parts to ensure timely repairs and minimal downtime. Parts can be shipped overnight from our central warehouse in the unlikely event that a local warehouse is out of stock.

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Deka-Care Packages

East Penn Canada offers full maintenance service solutions to meet the demands of your organization’s material handling assets.

Our factory-trained service technicians will visit your location on a regular basis to not only perform the required maintenance and emergency repairs but also to proactively identify potential problems before they occur, preventing costly downtime and extending lifespan.

Our Deka-Care service program will help to:

  • Reduce labour costs and increase employee productivity
  • Improve health and safety for employees
  • Maximize ROI by extending the lifespan of each asset
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Bronze

Maximize Battery Life and Capacity

Low water levels reduce battery capacity and create life-diminishing sulfation of battery plates.

Weekly or bi-weekly watering program:

• Visual inspection of batteries

• Filling of individual cells to correct levels for maximum capacity

• Evaluation of single point watering system

Image with brown background and white icon of a shield with words " BRONZE" in capital letters at its center

Silver

Protect Your Investment and Reduce Downtime

Eliminate the risk of premature battery failure caused from over/under watering or lack of maintenance.

Weekly or bi-weekly watering program:

• Visual inspection of batteries

• Filling of individual cells to correct levels for maximum capacity

• Evaluation of single point watering system

Weekly or bi-weekly watering program:

• Measurement and recording of individual cell voltages and specific gravities

• Physical inspection of cables and connectors

• Detailed report summarizing findings and recommendations

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Gold

Improve Safety and Maximize Productivity

Improper battery maintenance is a leading cause of premature battery failure.

Weekly or bi-weekly watering program:

• Visual inspection of batteries

• Filling of individual cells to correct levels for maximum capacity

• Evaluation of single point watering system

Weekly or bi-weekly watering program:

• Measurement and recording of individual cell voltages and specific gravities

• Physical inspection of cables and connectors

• Detailed report summarizing findings and recommendations

Schedule Your Service Appointment Today